
Student Accounts
Billing Communication
Rockhurst University bills per semester, every Fall, Spring and Summer. Students with a balance will receive a balance notification email approximately one month before the start of every semester, when the statement is ready to view. Weekly balance emails will be sent until the balance is either paid in full or covered by other payment options.
Email is the official communication method for the University. Students need to monitor their RU-issued email account regularly. It is the responsibility of the student to keep their address, phone, and alternate email addresses up to date using the My Info section of the RU Portal.
Select the topic below for more information
▼ Payment Due Dates
- 8/15/25 - Students enrolled in full term or A&B Fall Sessions: (start date of 8/25 or 9/2 )
- 10/11/25 - Students enrolled in Fall B Session ONLY: (start date of 10/16 or 10/20)
Payment arrangements that cover the entire balance must be made prior to the billing due date every semester to avoid a late fee or loss of enrollment. Please see the Payment Options section for more information on accepted payment methods.
▼ Payment Options
The account balance must be paid in full every semester or must have payment arrangements that cover the entire balance prior to the due date. If any portion of the balance remains after the due date, a late fee of $150 will be assessed to the student account.
Payment arrangements include: payment in full, a payment plan in place that covers the entire balance, a loan that covers the entire balance, a third-party form completion that covers the entire balance, or a combination of any of those things.
*If the balance is not paid at the start of the semester, the student will be at risk of being dropped from classes. If the student is dropped for non-payment, they can get back into classes after proof of payment arrangements is received. This must be done prior to the last day to add/drop classes for that semester (see “Refund” section for add/drop dates). Accepted payment arrangements include: payment in full, a payment plan, or loan approval.
• In Office – Cash or Check:
Cash, 529 tuition savings checks, personal, and certified checks are accepted in the Student Accounts office. Location: Rockhurst University, 1100 Rockhurst Rd., Student Accounts Office, Massman Building Suite 109.
• By Mail:
Personal check, certified check, 529 tuition savings check (student name and ID on memo line), Rockhurst University, Attn: Student Accounts, 1100 Rockhurst Road, Kansas City, MO, 64110. OR for St. Louis residents: PO Box 953734, St. Louis, MO 63195-3734.
• Online Payments and Payment Plan Options:
Credit Card, Debit Card, ACH, electronic 529 tuition savings fund transfer and International payment transfer. Make payment in full or set up a payment plan online.
Payment plans are available; the enrollment cost is $75 per semester. Additional transaction fees apply for credit and debit cards. There are no transaction fees when using the ACH option.
We offer up to 6-month plans for Fall and Spring and a 3-month plan for summer. Note: If you set up a payment plan, that plan will not automatically start over the following semester; you must set up a new plan every semester on the latest balance.
To pay online, please go to the “Make a Payment” option at the top of this page.
*Note: We do not accept payment over the phone.
• Third Party Payments:
Students who are eligible for employer-sponsored tuition benefits or third-party payments must self-disclose their eligibility to the Student Accounts Office prior to the payment due date every semester to avoid a late fee. If the third-party payment does not cover the entire balance, it is your responsibility to pay the remainder by the billing due date every semester to avoid a late fee or unenrollment.
• Employer Reimbursement – If your employer will be reimbursing you or paying the university directly for your tuition, please submit this form every semester.
• Military Tuition Assistance – If your tuition will be paid for by the VA or Military assistance, submit this form at the start of every academic year.
• Missouri Vocational Rehabilitation – If you are eligible to receive funds from this organization, the counselor can email the authorization to studentaccounts@rockhurst.edu or fax 1-816-501-3139. Also, please submit this form every semester.
• Federal Student Loans/Grants:
(Federal Subsidized, Unsubsidized loans and Federal Grant eligibility)
Eligibility for federal loans and grants is determined when a student completes a FAFSA. Students must complete a Master Promissory Note (MPN) and Entrance Loan Counseling in order to receive federal loan funds. Students can complete this process at www.studentaid.gov.
• Federal Parent Plus and Grad Plus Loans:
A Parent PLUS loan is a federal loan that is borrowed by a parent and sent to Rockhurst for their student. Parents can apply for a PLUS loan at www.studentaid.gov. After completing the PLUS application, parents need to Complete a Master Promissory Note (MPN). Note: If there is a Parent Plus Loan denial, then the student is eligible for $4,000-$5,000 more in Federal Unsubsidized loan eligibility.
A Grad Plus loan is an additional federal loan for graduate-level students. Apply at www.studentaid.gov.
• Outside Scholarships:
Students awarded outside scholarship funds, email the award letter to financialaid@rockhurst.edu. Send checks to: Rockhurst University, Attn: Financial Aid, 1100 Rockhurst Rd. Kansas City, MO 64110.
• Private Loans:
Students or parents interested in borrowing a private loan can view options at elmselect.com. For Student borrowers: Search for Rockhurst University and select Undergraduate from the drop-down box. For Parent borrowers: select Parent Alternative Loans from the drop-down box. Apply online, and Rockhurst will be notified of loan approval within 72 hours, and the funds will be automatically added to the student account.
For more information regarding financial aid, please visit rockhurst.edu/financialaid.
▼ FERPA Release
A FERPA form must be completed by the student in order for our department to discuss financial information with a parent or third party.
To access the form, log into the RU student portal at my.rockhurst.edu. Select “FERPA Release”.
The completed form can be saved as a PDF and emailed to registrar@rockhurst.edu.
▼ Discounts
A complete list of discounts can be found on the Undergraduate Tuition and Fees or Graduate Tuition and Fees pages.
▼ Tuition Insurance (Grad Guard)
Rockhurst University proudly partners with GradGuard™ to offer tuition insurance. It can reimburse up to 100% of your non-refundable school costs after a midsemester withdrawal for a covered illness, injury, psychological condition, and more — protecting your investment in higher education. The cost is $120 per semester.
To learn more about the Tuition Protection Plan, call 1-866-724-4384 or visit gradguard.com/tuition/rockhurst.
Insurance can be purchased through our payment platform and must be purchased prior to the first day of classes. Coverage extends through the end of that semester. Tuition insurance is completely optional. The agreement you enter into is with GradGuard, not with Rockhurst University.
▼ Parking Permits
Parking permits are available for purchase every semester. To purchase a Parking Permit ($135), log into the RU portal here, then select “Purchase Parking” to place the charge on your account. Once you are charged for parking, you must register your car here and pick up your parking permit at the Rockhurst University Security Department (located at 5401 Troost Ave., Kansas City, MO 64110).
Note: If you live in Rock Row, you DO NOT need to complete this step.
Parking tickets are issued if the permit is not visible or if a student parks in a lot without a permit.
▼ Student Health Insurance (Automatic Fee)
You MUST complete the waiver process to remove the charge from your bill. If you do not receive a confirmation email, the insurance charge will stay on your account. Please see the billing email for deadline information.
All full-time students are automatically charged for student health insurance coverage every semester on their student accounts. However, if you have current health insurance and would like to waive this fee, you can do so by creating an account here (you must use your RU email address when creating an account), following the prompts to opt out or waive.
Please allow 7-10 business days for the waiver credit to show on your student account. For all questions regarding Student Health Insurance, please get in touch with anjanette.hogan@rockhurst.edu. Additional information is available at rockhurst.edu/ship.
*Note: If you waive this charge in the Fall, you DO NOT have to waive it again in the Spring or Summer semesters.
*For student athletes: This is not the same as the athletic liability insurance through ARMS. This is a different waiver process. You MUST complete this waiver process to remove the charge from your bill. If you do not receive a confirmation email, the insurance charge will stay on your account.
▼ RU Ready Book Bundle
All full-time undergrad students are automatically charged $370 for their course books every semester on their student accounts. Part-time undergrad students are automatically charged $24/credit hour.
This will include all books needed for courses the student is enrolled in for that semester.
Instructions on waiving this fee will be emailed to you 30 days prior to the start of classes.
For more information and how to opt out, please visit rockhurst.edu/rureadybundle.
▼ Additional Book Vouchers
Book vouchers can be requested for additional books and supplies for students who have account overages through the voucher request form. Vouchers will only be granted to students with credit balances from overpayments.
*Note: This option is only available to students with a credit balance (negative balance) on their student account resulting from a loan or third-party overpayment.
▼ Refunds
Overpayments from federal funds typically start processing two weeks after classes have begun.
Did you pay in full but then drop or withdraw from a course? To see if you are eligible for a refund or partial refund of any payments made, see the refund schedule here.
*Note: If Federal funds are used to pay for classes and all of the classes are dropped, we are required by law to return those funds back to the Department of Education. This may result in a balance due on the account. Please reach out to financialaid@rockhurst.edu with questions on fund returns.
▼ Financial Holds
Financial Holds
- Balance Hold (under $500, no federal funds used) – Not restricted: future enrollment, unofficial transcripts. Restricted: official transcripts, diploma.
- Balance Hold (under $500, federal funds used) – Not restricted: future enrollment, unofficial transcripts, official transcripts. Restricted: diploma.
- Balance Hold (over $500, no federal funds used) – Not restricted: unofficial transcripts. Restricted: future enrollment, official transcripts, and diploma.
- Balance Hold (over $500, federal funds used) - Not restricted: unofficial transcripts, official transcripts. Restricted: future enrollment, diploma.
- Returned Payment Hold (over $500) – Not restricted: unofficial transcripts, official transcripts. Restricted: future enrollment, diploma.
- Defaulted Loan Hold (Defaulted RU Perkins or RU Nursing Loans) – Not restricted: unofficial transcripts. Restricted: future enrollment, official transcripts, and diploma.
- Collection Agency Placement (Any balance not paid after 120 days will be assigned to a Collection Agency) - Not restricted: unofficial transcripts. Restricted: future enrollment, official transcripts,
Releasing Holds
- Balance Hold (under $500, no federal funds used) – If the Balance is paid in full, the hold will be released on Monday/Thursday. Note: Our office automatically removes this hold two times per week, Monday/Thursday.
- Balance Hold (under $500, federal funds used) – If the Balance is paid in full, the hold will be released on Monday/Thursday. Note: Our office automatically removes this hold two times per week, Monday/Thursday.
- Balance Hold (over $500, no federal funds used) – If the Balance is paid below $500, a “Balance under $500 hold” is added. If Balance is paid in full the hold is released. Note: Our office automatically removes this hold two times per week, Monday/Thursday.
- Balance Hold (over $500, federal funds used) - If the Balance is paid below $500, a “Balance under $500 hold” is added. If Balance is paid in full the hold is released. Note: Our office automatically removes this hold two times per week, Monday/Thursday.
- Returned Payment Hold (over $500) - 5 business days after the returned payment is successfully made online the hold will be released. Note: The student must notify our office for immediate release if paying the full returned amount in cash, cashier's check or credit card.
- Defaulted Loan Hold (Defaulted RU Perkins Loan, defaulted RU Nursing Loan and defaulted RU Income Share Agreements) – Once Loan payments are made current, the loan servicer will reach out to us, no sooner than 5 business days after a successful payment, to release the hold. These payments are made directly to the loan servicer, not Rockhurst.
- Collection Agency Placement – Once the balance with the collection agency is paid in full, the collection agency will send us a monthly report to remove the hold. These payments are paid directly to the collection agency, not Rockhurst.
▼ Appeal Charges
Late fee – A one-time late fee waiver can be issued for valid reasons if the payment deadline was missed. Reach out to the Student Accounts office no later than 30 days from the start of the semester.
Parking fine – Contact Melody Scheiner in Security at melody.scheiner@rockhurst.edu.
▼ Collections Process
Initial collection intent letters will be mailed to any student with an account balance 30 days after the last class for that semester. Any balance not paid after 120 days will be assigned to a Collection Agency. Once with collections, they will reach out to you regarding payment. Additionally, a hold is placed on the student account, and any payments made after that point will need to be made to the collection agency assigned, not Rockhurst University. Collection fees will be applied.