Important Updates for Rockhurst University Students

Friday, March 13, 2020

Dear Students:

Yesterday’s announcement that we will suspend face-to-face classes until at least March 28 is a major change in operations for Rockhurst University and one that many other institutions throughout the country are making.  As the situation throughout our nation continues to change rapidly, we want to provide additional information about our planning efforts so that you can be aware of what is going on behind the scenes:

·        The President’s Cabinet, in partnership with the crisis management work group, is meeting at least twice daily to thoughtfully respond to the fast-paced environment caused by the evolving conditions around coronavirus (COVID-19).

·        We have revised our guidance related to international and domestic travel since sending our campus message yesterday to be more specific in light of the number of health emergencies being declared. If a student or employee travels to a country with a CDC level of 3 or higher, or while during their international or domestic travel has come into contact with a person who has the coronavirus (or suspected to), they are required to immediately report this to the University, self-quarantine, and stay away completely from all University property, events and people for at least 14 days.

·        As we announced in yesterday’s email, all events with 50 or more people are being postponed or canceled through the end of March. In addition, all events through the Center for Arts and Letters will be canceled through April.

·        If you are sick, please stay away from campus – and seek the medical evaluation and treatment that you may need.

Student and family support has been phenomenal – and for that we are grateful.  We request your continued prayers and patience as we actively respond to this complicated situation.  May God bless each of you – and those that you love, lead, and serve!

Matthew D. Quick, Ph.D.

Vice President & Dean of Students

Co-Chair Crisis Management Work Group

Randy Hopkins

Chief of Security

Co-Chair Crisis Management Work Group


Student expectations

Your faculty are working hard to deliver academic content in a remote format. You will be responsible for being an active, engaged learner.  This may include watching/listening to lectures, participating in discussion boards, completing assignments and assigned reading, etc. You also should be checking your university email account at least once per day. If you haven’t already, then please download the Canvas app to your mobile phone or tablet.

This method of instruction might be new to you and your instructor, so please be patient with each other. Over-communicate rather than under-communicate during this period. If you are having problems with academics (material or format), communicate this to them. Note that the Learning Center will be open for remote SI sessions and tutoring sessions beginning on Monday, March 23. There is more information about this below. There are bound to be some bumps in the road that we can’t anticipate at this point. For instance, what will happen as most of the entire higher education system simultaneously goes online? What does this mean for networks?

Syllabus adjustments

Faculty will communicate to students any adjustments to course syllabi to accommodate the move to remote delivery of your courses.  While the overall course learning goals may not change, your faculty may need to adjust the course schedule, assignments, due dates, course content, experiential learning opportunities (e.g., labs, service-learning experiences, internships, clinicals/practica, etc.)

Synchronous vs asynchronous class

Synchronous lectures occur when all students are simultaneously logged into the course. Synchronous lectures must start and end at the normal course meeting time.  For example, if your class meets MWF from 9:00-9:50 a.m. Central Daylight Savings time according to the course schedule, your synchronous lecture time must also be MWF from 9:00-9:50 a.m. Be mindful of the time zone difference if you are not in the Central time zone.

Asynchronous lectures (or other teaching styles), whereby you can log in to Canvas on your own and watch pre-recorded lectures, make comments on discussion boards, etc., may also be used by faculty. In fact, they may use both during this period, so please look to them for the method of instruction.

Office hours and meetings

There will be limited in-person meetings on campus. Faculty and students can work together through Zoom (a Canvas-integrated software that allows video conferencing) and other methods (phone call, etc.). This is not a period of independent study; faculty will be available to answer questions and guide your learning as they normally would. Once again, they will explain how it will work best.


Hours and Building Access:

Taking into consideration the public health recommendations for social distancing and potential reduced staff capacity in the short-term, the Greenlease Library will implement swipe-card access only when it is open during the following hours from Saturday, March 14 through Saturday, March 28:

·Saturday, March 14 and Sunday, March 15:  CLOSED

·Monday, March 16-Friday, March 20:  8 a.m. to 4:30 p.m.

·Saturday, March 21 and Sunday, March 22: CLOSED

·Monday, March 23-Friday, March 27: 8 a.m. - 4:30 p.m.

·Saturday, March 28: CLOSED

Online Resources

During this time, we encourage users to utilize the many remote services available as much as possible. Many resources are available electronically and help is available 24/7 to help users navigate search and other remote tools to access materials and services.  A detailed web guide outlining remote resources and services is now available at

Instruction Services

Librarians will continue supporting library instructions in your courses, whether it be via Zoom or by using our embedded librarian instruction services in Canvas.  Information on this is in the online guide.

Course Reserves

Faculty who are using physical course reserves for an assignment in class should be aware that there is no remote access to these physical items through Canvas, so please consider how this affects your students.

Rockhurst Items Currently Checked Out

Rockhurst University items borrowed by Rockhurst patrons that had a due date between March 12, 2020, and March 31, 2020, have had the due date extended to April 30, 2020.


Updates to library operations will be posted on our web guide, library home page and social media channels.  Since the library is a natural hub for our campus community to meet, study and access research materials it is our goal to maintain operations as much as possible while mitigating the risk to users.


Although face-to-face class sessions are not being held, instructors will continue to remotely teach classes primarily using the Canvas Learning Management System (LMS).  Look for a Rockhurst email or Canvas inbox message or announcement from your instructors with further guidance on how they wish to proceed with course lessons for the upcoming week and beyond. 

In order to remain engaged with your Canvas courses we recommend the following:

  • Set your Canvas Notifications

·Students are strongly encourage to enable their Canvas LMS account profile notifications to automatically receive a Rockhurst email (and/or text message notification) each time your instructor posts important information your Canvas course (e.g. announcements, Canvas message, new online assignment, changes in due dates, etc.).

·Visit the following online Canvas student guides for additional information.

·Canvas is mobile friendly and students can engage with their Canvas course via their cell phone or iPads to remain connected on the go and receive push-notifications instantly. 

·Visit the following guide for information regarding the Canvas Mobile App

  • What is the Canvas Student App?
  • Check your Canvas course and Rockhurst email daily for new information and to remain current with information regarding your courses
  • Be prepared to possibly engage in virtual class sessions or other virtual meetings with your instructor via Zoom

·Some instructors might choose to hold synchronous virtual class sessions using Zoom web conferencing software that has now been integrated in Canvas.

·If a virtual class session or virtual office hours are scheduled, you will receive a Canvas inbox message regarding the session and see that a calendar event has been added to your Canvas course calendar

·Students accessing Zoom via their Canvas course menu will automatically provision a free Zoom account when they click on the link to join a meeting scheduled and hosted by your instructor

·Visit the following website for more information regarding Zoom conferencing software

  • Zoom Help Guide
  • When you need technical assistance with Canvas, contact 24/7 Canvas Support

·Canvas technical support is available to students via email, phone or live chat while logged into Canvas.  Each time you contact Canvas support, you will receive a summary email with a transcript of the issue you requested help with and details regarding the solution

·Canvas 24/7 technical support can be access via the following ways:

  • Phone: 1 (816) 666 8311
  • Email: (send the email from your Rockhurst email address)
  • Live Chat: Click on the Help Menu icon while logged into Canvas to access live chat assistance


Internet Access

For those who do not have internet access while they are away from campus, please contact April Gray at April will be available to help strategize with students about a potential resolution in the community and/or she and the Associate Provost for Student Success, Mindy Pettegrew, will assist in communication and possible resolution with your faculty.

Success Coaching

Success Coaching will still be available through a variety of formats: phone, FaceTime or Zoom. If you have previously met with the success coach or have regular meetings scheduled please be on the lookout for follow up emails from Ashley Halter. If you are interested in scheduling an appointment, please utilize this link. You will be asked to designate the format of your meeting within the link.

Peer Coaching

For any questions regarding the Peer Coaching program or the continuation of services please

Tutoring and Supplemental Instruction (SI)

The Learning Center is preparing to hold tutoring and SI sessions remotely beginning, at the latest, March 23. Tutors and SIs will receive instructions from the Learning Center.  Students who already have a tutoring appointment scheduled will receive communication directly from the Learning Center about your upcoming appointment. For more information on online tutoring, see the Learning Center Tutoring Website and WCOnline Guide for Students. Students enrolled in SI courses will hear directly from their SI leader with more information. If you have any questions or have any other academic support needs, please contact

Academic Advising

Advisors will still be available through a variety of formats: phone, Zoom, Canvas, or email.  You will receive an email from your advisor or respective college about how to schedule appointments and request your meeting preference.  Please be on the lookout for an email regarding advising as we will proceed with registration as planned.  If you have any questions, please contact the Director of Advising for your college or visit

College of Arts and Sciences                                                                             

Rob Hamilton – Assistant Dean/Director of Academic Advising           or call 816-501-4291 

College of Business, Influence, and Information Analysis

Paul Nunez - Director of Undergraduate Advising or call 816-501-4578

Jonnae Hill-Director of Graduate Business Advising or call 816-501-4823

College of Health and Human Services  

Terry Forge - Director of Academic Advising or call 816-501-4062              

Career Services

Staff are available to work with you via email, phone or Zoom web conferencing.  This includes document reviews, practice interviews, career exploration, etc.  Employment opportunities (full-time, part-time and internships) are available through your RU Career Account.  Access through the Career Services web page or the Symplicity app. Co-op students will receive further information directly from Career Services. If you have any questions on any of these resources, please contact Mike Theobald at 816-501-4861 or or Tina Wendling at 816-501-4858 or

Companions in Success

For any questions regarding the Companions in Success program or the continuation of services please


Dining Services

·Adjusted hours are 7 - 9 a.m., 11 a.m. - 1 p.m., and 4:30 - 6:30 p.m. Monday through Friday; 11 a.m. - 1 p.m. and 4 - 6 p.m. Saturday and Sunday (TMDR only)


·Adjusted hours are 9 a.m.-4 p.m. Monday and Thursday, 9 a.m.-3 p.m. Friday

·Second session books can still be ordered online and shipped (or for those who are here on campus or in Kansas City can stop by the Bookstore)


  • NCAA II GLVC Athletics have been suspended for all competition and practice through April 6.
  • Intramurals have been suspended for two weeks.
  • MAC hours will be 11 a.m. -1 p.m. Monday through Friday, with re-evaluation by next Friday.
  • Convocation Center will be open from 9 a.m. - 4:30 p.m. Monday through Friday

Student Life

  • Student Activities Board (SAB) events are cancelled through the end of March-all member meetings, SAB Saturday, Fr. Boyle, and the upcoming Coffeehouse, but we are working to engage with you virtually through social media, so be sure to follow us @RockhurstSAB!
  • As many of the Fraternity and Sorority Life community events have been cancelled or postponed, we want to encourage you to think creatively in advancing your mission through connecting electronically. This will allow you to discern that being a part of these organizations is not just about the social aspect, but about how the true brotherhood/sisterhood that you have established can withstand times of separation.  We will continue to monitor the messages that your national organizations have sent and please reach out if you need guidance or support via email to
  • We encourage all leaders and student organization members to acknowledge the spirit of working to eliminate risk so that we can keep our campus community safe. So, no matter the size of your organization, we hope that you are allowing members to go home to where that means for them during this virtual interim. Please encourage your organization to use online meeting options (Google Hangout, Zoom, FaceTime) as well as engaging via social media. We have faith that you are able to carry out the functions of your organization while not sharing a physical space or meeting in person. If you need guidance or suggestions on how to do this, please do not hesitate to reach out to Angie.Carr@rockhurst or .


Love in Action Resources

·Computers: In shifting to online learning, we are particularly mindful of students who may lack access to a personal computer. If that is you, we encourage you to we encourage you to request a donated computer.

·Grandma’s Pantry: Grandma's Pantry will remain open during this time. If you are a student whose circumstances require you to stay on campus, we welcome you to avail yourself of this resource as needed.

·Additional Love in Action Resources: The was established to support companions navigating the demands of unique and sometimes urgent financial circumstances. In addition to supporting Grandma’s Pantry and offering donated computers, Love in Action includes the availability of of Magdalena Emergency Mini-grants and Academic Resources Mini-grants.

Center for Service Learning

·Community Service: Service opportunities may be limited during this time. Some community partners have cancelled events or have restricted volunteer opportunities.  If you have committed to a service opportunity and will not be present, please communicate with the community partner to reschedule your service. If you registered on Engage Rockhurst, you can unregister directly on the site.  

·Service Learning: For students enrolled in a service-learning course, faculty members will determine if any change to the course assignments or expectations will take place. Please communicate directly with your professor to find out what changes to expect.

Campus Ministry

·Accompaniment: Campus Ministry will continue praying for you and your loved ones as we navigate this time. Furthermore, please know that we are here for you: call or email if we can be of service or if you simply need a conversation partner/listening ear:

Bill Kriege: 816.501.4855

Celia Fox: 816.501.4063

Gianna Carleo: 816.501.4303

·Insta: Connect with us virtually!

·Programming: Moving forward, please note the following concerning Campus Ministry programming:


  • Sunday 6pm mass: March 15, 22, 29

o   Wednesday night mass & rosary:  March 18, 25

o   Interfaith Panel Discussion: March 20

o   IMPACT: March 26

o   Yom HaShoah: April 1


·        Monday noon mass in Mabee Chapel

·        Applications for remaining spring semester retreats:

o   Senior Get-A-Way: May 13-14

o   Lumberjack Service Retreat: May 19-23

·        Applications for Frosh Get-A-Way leadership (Frosh Get-A-Way 2019 Alumni: you have already received an email about this from Celia Fox!

·        Weekly floor meetings for Kateri Community (via Zoom)


·Cura Communities: Care for each other and yourself: join a Cura Community!   These small group meetings, which will meet via Zoom and be led by a campus minister, will:

  • Afford us the chance to connect and check-in with one another
  • Rely upon St. Ignatius’ Examen to help us to identify points of gratitude and areas of struggle
  • Invite faith-sharing and prayer
  • Meet at times convenient to each small group
  • Become a part of a Cura Community by registering HERE!