Frequently Asked Questions

Students in learning center


Who are your tutors?

Our tutors are typically undergraduate students who have been successful in the classes they are tutoring. Tutors must earn an A or B in the classes that they tutor as well as receive faculty recommendations for those courses. Our tutors are extensively trained to help students academically and engage students in learning.

What subjects do you have tutors for?

The courses we tutor for varies from semester to semester. Generally, we staff tutors for most first- and second-year courses, but we also help students in upper-level courses as well. In addition, we can tutor students in study skills and time management.

What if my class isn’t listed?

If your class is not listed, please fill out this form.  You may also contact the Learning Center by emailing us at, or calling us at 816-501-4052. Please indicate what class you need assistance in and how quickly you need a tutor. We will then try and find a tutor for that class. If we are not able to find a tutor for you, we will let you know.

Who uses the Learning Center?

All students! All types of individuals, from freshman students to graduate students use the Learning Center. Tutoring is for all students of all abilities. If you have an A, we are here to help you keep an A. If you are struggling and just want to pass, we are here to help you do that.

How does tutoring work?

Once you have scheduled a tutoring appointment, log in to WC Online a few minutes before your scheduled session. Please be prepared with any notes, textbooks, or resources you may need for your appointment. Click on your appointment block in WC Online and follow the on screen instructions to begin your virtual tutoring appointment.  Once you start meeting with your tutor, the tutor will begin asking you questions to determine what areas you want to focus on for the session. Instead of just re-lecturing or re-explaining the information, the tutors will work with you to actively learn the material throughout the session. Sessions last about 30 minutes, but you are welcome to set up more appointments as needed.

How many times can I meet with a tutor?

Our guideline is two appointments per subject per week.

Can I meet with the same tutor each week?

Yes, but it does not happen automatically. If this is something you are interested in, please talk with your tutor or a Learning Center staff member and we can set that up for you.  

How do I set up an appointment?

To make an appointment, visit If you need assistance registering for an account and/or making tutoring appointments, consult our WC Online Guide for Students or email to find out if a tutor is available!

Do you take walk-ins?

During the Fall 2020 semester, since all tutoring is online, we do not accept walk-in appointments. 

How do I cancel an appointment?

To cancel an appointment, visit Log in and view your upcoming appointment in the schedule. When you click on that appointment, you will see an option to cancel your appointment. You can cancel up to 60 minutes before your appointment time.

Can my tutor help me with my homework?

Generally, if it is graded, a tutor will avoid helping you with the direct assignment questions. They might assist you with similar questions or concepts to help you understand enough to complete your homework independently. There are some exceptions to this, but a tutor will never give you answers for a graded assignment nor do your homework for you.

Can my tutor help with a take-home test?

Generally, no, unless your professor has given explicit permission for the tutor to do so. The tutor might assist you with similar questions or concepts to help you understand enough to complete your test independently. A tutor will never give you answers for a graded assignment nor complete your test for you.

Can I just drop off my paper and have someone edit it?

No, we do not edit papers.  However, we do offer a service called Written Feedback. Essentially, you book a tutor's time and submit your written work, and the tutor will use the time you booked to write comments on part of your work. These comments will help you strengthen your written work, but it is not editing. To learn more about this service, view the Written Feedback page

Do you have online tutoring?

Yes, all tutoring will be held online during the Fall 2020 semester. Please refer to our WC Online Guide for Students for instructions on making an online tutoring appointment. 

My professor is offering extra credit or course points for tutoring. How do I get those points?

You will need to schedule tutoring appointments to get these points. Please refer to the questions about scheduling appointments for more details. Note that you will need to come to your session prepared to work with your tutor on class material. After attending your session, you do not need to do anything else to get the points. We will let your faculty member know that you attended.


Supplemental Instruction

What is Supplemental Instruction?

Supplemental Instruction (SI) is a group-based approach to learning that supports students in their journey toward academic success by integrating “what to learn” with “how to learn.” SI consists of regularly scheduled out-of-class group study sessions. These sessions are facilitated by trained SI leaders who utilize collaborative activities to ensure student-to-student interaction. SI is implemented in traditionally challenging courses at Rockhurst and is a free service offered to all students in the targeted course.

What classes at Rockhurst have SI?

The classes that have SI change every semester. View the current schedule of classes.

Where/when is my SI session?

View the current schedule of classes. All sessions will be virtual in the Fall 2020 semester.

When should I attend SI?

Right away. It is best to attend SI sessions regularly to maximize the benefit of attending. Studies show that students who attended SI sessions regularly have a half-a-letter grade or a whole letter grade higher than those who do not attend.

Does SI really work?

Yes! Over 40 years of research at hundreds of institutions internationally have verified that attending SI sessions help students improve grades in the targeted course, increase their GPA and improve their likelihood of graduating.