Move-in Process

1. When is move-in?
2. I am a new incoming student. When will I find out my housing assignment?
3. I am with a student organization that needs to move in early. How do I get approval?
4. Can I change my assignment on move-in day?
5. Should I bring a handcart or do you provide them?
6. Are there events for my parents on move-in weekend?

Housing Assignments

1. I would like to see my room for the fall. How do I do that?
2. Why didn’t I get my roommate preference?
3. I received my housing assignment and there is no roommate listed. Does this mean I have a single room?
4. Can I change my roommate/hall assignment?
5. Can I get my roommate’s phone number?
6. If I am interested in changing rooms or roommates, what is the process?
7. What if my roommate and I do not get along?
8. Why didn’t I receive my housing deposit back after leaving the Townhouse Village?
9. How do I receive my housing deposit back?

Room Accommodations

• What items should I bring? What items should I not bring?
• Do you provide a linen service?
• Do you rent refrigerators?
• Are pets permitted in the residence halls?
• I want to bring my own furniture. Is that allowed?
• What are the dimensions of my room or apartment?
• Am I permitted to have a loft?
• Can I request a certain type of bed?

Services Provided

• How do I make long-distance telephone calls?
• What if I have a maintenance concern regarding my room or building?
• Am I required to have a meal plan?
• How do I add additional money to my declining balance?
• Does the university offer storage?
• Am I permitted to have a car on campus?
• Can I stay on campus during holiday breaks?
• What will my mailing address be?
• What address should I use for deliveries?
• How do I set up my voicemail?
• Who do I contact to get help with my Internet connection?

Eligible for On-campus Housing

• Am I required to live on campus?
• I am a graduate student. Can I live on campus?
• Who is eligible to live in the Townhouse Villages?
• How are the Townhouse Villages assigned?

Have additional questions? Please contact us by phone at 816.501.4663.