I would like to see my room for the fall. How do I do that?

We are happy to show students one of our Show rooms in our halls. Please contact the Admissions office to schedule a tour.  It is not always possible to show students their particular room over the summer. Rockhurst University hosts many summer conferences and summer students who are occupying a number of our residence hall rooms.

Why didn’t I get my roommate preference?

Rockhurst University works hard to place students together when there is a mutual roommate preference. You may not have received your first choice if your intended roommate either did not preference you or did not submit the housing application by the priority deadline date. Applications that come in after the May 9, 2009 priority deadline may not receive their preferred roommate. We always try to do our best to assign preferred roommates together but it is not always possible.

I received my housing assignment and there is no roommate listed. Does this mean I have a single room?

If you applied for a double room , but did not receive a roommate in your initial assignment letter, you may still be assigned a roommate over the course of the summer. As we continue to receive applications we will try to place a roommate with you, and you will receive written notification along with their contact information.

Can I change my roommate/hall assignment?

No roommate changes may be made before the beginning of the year.  There is a Room Change Freeze in effect from the date of the assignment until after the first 4 weeks of the semester.  On Monday, September 21 the 4-week open room change period will begin. Students may change rooms/roommates anytime between September 21 to October 16. Students must come to the Office of Residence Life to start the room change process.

Room Consolidation Policy:  When the room change process results in multiple empty room spaces, students who are left without roommates may then be asked to consolidate rooms with other residents, or pay a prorated single room rate for the remainder of  the semester. 

Can I get my roommate’s phone number?

Your roommate's phone number or other contact information will be included in your housing assignment letter. If you have questions, please contact the Office of Residence Life.

What if my roommate and I do not get along?

At the beginning of each new year Residence Life asks all freshmen and returning students to complete a roommate agreement. This agreement enables new roommates to establish the "rules of the room", which is a valuable tool to help students live in close quarters with a roommate. If after completing this agreement, you encounter roommate conflicts, you may meet with your RA or Resident Director. They will provide additional help in resolving the issues between you and your roommate. If the issues cannot be resolved, then students are free to pursue room/roommate changes. The room change process is free of charge, and is completed in the Residence Life office. Find conflict resolution resources on our Student Code of Conduct website.

Why didn’t I receive my housing deposit back after leaving the Townhouse Village or On Campus Housing?

Residents who cancel any housing contract during the middle of the year are not eligible to receive the security deposit refund and will be charged a $300 housing cancellation fee. Due to the competitive assignment process of the THV and OCH assignments the $300 cancellation fee will be charged for the cancellation of either a THV or OCH contract effective the date the THV/OCH award is made. Students apply for THV/OCH units in groups and are awarded a unit based on the total score of the group application.  If a student cancels his group contract, the remaining residents are responsible to fill that vacancy. The cancellation fee is designed to discourage students from initially adding their points to help a group obtain a THV or OCH award, and then cancel their housing contract. Students cancelling a THV or OCH contract are therefore subject to the $300.00 cancellation fee immediately after the group award notification date.   Any student who has fulfilled a complete year's contract is eligible to receive the security deposit refund as long as they have not re-applied for the upcoming year's housing.  To request this refund, please submit the Deposit return form to the Residence Life office.

How do I receive my housing deposit back?

Students who have completed the terms of the housing contract and do not plan to return to campus for the upcoming year may request the return of their housing deposit by printing the Deposit return form (11 kb, pdf file)  and submitting the form to the Office of Residence Life in Massman 3.  New and returning students who have completed an application/contract for the upcoming year but wish to cancel, should use the Housing Cancellation form.  Please note: no security deposit refund may be made on cancellations of housing applications/contracts that have been submitted for the upcoming year.   Once a housing application is completed, the security deposit is non-refundable unless/until the terms of the contract have been fulfilled.

Have additional questions? Please contact us by phone at 816.501.4663 or by email at brenda.laney@rockhurst.edu .

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