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Frequently Asked Questions About Library Services and Resources
 

 

How do I get to the Library’s website?

From the Rockhurst.edu homepage choose the “Academic” drop down menu and click on “Library”.

How do I find books?

From the Library’s website, you can access the online catalog from the blue menu on the left side of the page.

What if Rockhurst doesn’t have the book I am looking for?

You have another option by clicking on the MOBIUS link from the top left of the Online Catalog. This catalog will link you to most academic libraries in Missouri.

How do I request a MOBIUS book?

From the MOBIUS catalog, find the book you would like to reserve, click on the title and once the screen opens, click on the “Request this item” link. Choose WILO as your cluster. Type in your full name (First Name Last Name), and your Unique ID number followed by the code “RG”- Example: 111111rg. Choose Rockhurst as your pick up location and click “submit.”

I can’t get a MOBIUS or WILO request to work, am I doing something wrong?

You may need to update your library account. Library accounts deactivate after every semester. Click on reactivate to update your library account. Your request will be processed during regular business hours and a RU email verification will be sent to you once your account is reactivated.

If you owe interlibrary loan fees, overdue fines, or lost book replacement fees, you will be unable to check out a book through MOBIUS. Ask the circulation desk to check your account to determine if there is a hold.

How long will it take for my MOBIUS or WILO books to arrive?

The average is 3-5 business days, though it may come faster or slower depending on the library sending out the book.

Can I renew books or see what I have checked out from home?

Absolutely! Go to the Rockhurst Online Catalog and scroll down to the “View your library account” link. Enter your full name and unique ID number + RG. Example: 111111rg.You will be able to view all of your currently checked out materials, see items on Hold that have been requested but not yet received, and renew books. You can renew books five days prior to due date and on the due date. Once a book is overdue you will need to bring the borrowed item into the library for check-in and payment of overdue fines.

How do I find articles?

Rockhurst has a variety of databases available online. Go to the library’s website and click on the “Electronic Resources” tab on the left side of the screen. You can search by subject or by the database name. To search by subject, click on the “Subject list of databases by name” link. Find the subject that you’re researching and click the link. All of the databases shown will be relevant for finding articles. If you know what database you would like to search, click on the “Alphabetic list of databases” and find the database.

How do I access articles from home?

There is only one way to access the Rockhurst databases from home and that is from the my.rockhurst.edu portal. Go to my.rockhurst.edu and login as you normally would. On the Home tab, under Announcements you will see an icon called Library Databases, click on that. A list of databases will come up, and you can access them directly from that list.

How do I determine if Rockhurst has the full-text of an article I need?

If you have the article citation available, you can use the Periodical Holdings link on the left hand, blue side of the library’s website. Search alphabetically by journal title for the journal in which the article was published. If we have full text of the article, the journal title will come up with the database that has full text access to the journal or to print holdings. Be sure to check the database coverage dates for the specific journal title.

If Rockhurst doesn’t have the full-text of an article I need, how do I get it?

You can request any article that Rockhurst doesn’t have through Interlibrary Loan (ILL). Visit the library’s ILL page for more information:

If Rockhurst or MOBIUS doesn’t have a book I need, how do I get it?

You can request any book that Rockhurst or MOBIUS doesn’t have through Interlibrary Loan (ILL). Visit the library’s ILL page for more information:

How will I know if my ILL item has arrived?

You will receive an email in your Rockhurst email account.

  Updated 1/11/10

 

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