FAQs for Students

When is Move-in Day?

  • Residence Hall Move-in Day begins at 7:00 a.m. on Saturday, Aug. 16, 2014, for the fall semester.
  • For other important dates, please see Opening & Closing Dates.

Move-in Day is an exciting time for all new and returning Hawks. You will be among hundreds of other students moving into Rockhurst's residential communities. Residence life staff works hard to organize the move in process by having keys and materials sorted and ready to go for each individual student. Please be mindful that parking in front of our halls is very limited. Plan to unload and then move your car so other students and their families can also unload close to the building. Freshmen move-in volunteers will be present to assist you and your family with your move. Each community has Resident Assistant (RA) staff available to direct you and assist in your transition into campus life at Rockhurst University.

I am a new incoming student. When will I find out my housing assignment?

Housing assignment letters are emailed by the beginning of July for fall semester and in December for spring semester. We will also inform you via email if there are any changes necessary to your assignment. You will receive your roommate's contact information so you can make arrangements about furniture, and other room topics as well as have the opportunity to share information about yourself before the start of the new year.

I am with a student organization that needs to move in early. How do I get approval?

Student organization advisers provide a list to the Office of Residence Life naming all students approved to move in early. Students moving in early will receive a letter from the Office of Residence Life notifying them of the early check-in process. If you do not receive information from our office, you may contact us to see if you are on the list. If you are not on the list, you will need to contact the adviser of your organization. Only students included in an organization's early move-in list will be allowed to move in early.

Can I change my assignment on Move-in Day?

No, all students will need to move into their assigned space on Move-in Day. No room changes are possible until the open room change period begins, which takes place a few weeks after the start of the semester. Please see important dates for more information.

Should I bring a handcart or do you provide them?

Rockhurst University does not provide handcarts for families. It is highly recommended to bring a cart for Move-in Day. McGee Hall is the only facility with an elevator. All other buildings have stairwell access to upper level floors.

Does Rockhurst have insurance to cover loss or damage of my property?

All students are responsible for protecting their personal property and ensuring that property is securely maintained.  All student who live on campus should understand that the University is not responsible or liable for the loss, theft or damage of property maintained by the student while living on campus.  Students may wish to obtain renter's insurance for the protection of their belongings.

Are there events for my parents on move-in weekend in the fall?

Yes! We have many events through our orientation program and Campus Ministry office for both you and your parents. Students will receive information in the mail over the summer about all of the Rockhurst Community events. 

Housing Assignments

I would like to see my room for the fall/spring. How do I do that?

We are happy to show students one of the tour rooms in our halls. All residence hall tours are scheduled through the admissions office at 816-501-4172.  It is usually not possible to show students their particular room. Rockhurst University hosts many summer conferences, so many of our residence hall rooms are occupied throughout the year. 

Why didn’t I get my roommate preference?

Rockhurst University works hard to place students together when there is a mutual roommate preference. You may not have received your first choice if your intended roommate either did not preference you or did not submit the housing application by the priority deadline date. Applications that come in after the priority deadline may not receive their preferred roommate since roommate assignments will be completed shortly after that date. We always try to do our best to assign preferred roommates together, but it is not always possible.

I received my housing assignment and there is no roommate listed. Does this mean I have a single room?

If you applied for a double room, but did not receive a roommate in your initial assignment letter, you may still be assigned a roommate over the course of the summer. As we continue to receive housing applications we will try to place a roommate with you. When this is done, you will receive written notification along with appropriate contact information. Students who begin the semester without an assigned roommate will not be charged for a single room but may still receive a roommate during the open room change period.

Can I change my roommate/hall assignment?

With the advent of social media and sites such as Facebook, most students turn to pulling their potential roommate's Facebook page up rather than calling and having a direct conversation.  We have heard requests from people, who have never spoken to their roommate, asking for a new roommate.  The first thing to remember is do not rush to judgment.  Many students don't accurately reflect themselves on social media pages.  For that reason, we will not reassign a student based off information put on social media. Sometimes our office shares concerns related to a student's race, ethnicity, religion, sexual orientation or class standing/age.  Reassignment due to one of the aforementioned reasons can constitute as discriminatory housing practice.  There is a room change freeze in effect from the date of the assignment until after the first few weeks of the semester. The dates for open room change can be seen on our important dates page. Students must complete a  Room Change Form (PDF) and come to the Office of Residence Life to start the room change process.  Forms can also be picked up in the Residence Life office. The room change process is free. However, students changing rooms without permission will be fined.

Room Consolidation Policy: When the room change process results in multiple empty room spaces on the same floor, students who are left without roommates may then be asked to consolidate rooms with other residents on their floor, or pay a prorated single room rate for the remainder of the semester. 

Can I get my roommate’s phone number?

Your roommate's phone number or other contact information will be included in your housing assignment letter. If you have questions, please contact the Office of Residence Life.

What if my roommate and I do not get along?

At the beginning of each new year, residence life asks all campus residents to complete a roommate agreement. This agreement enables new roommates to establish the "rules of the room," which is a valuable tool to help students live in close quarters with a roommate. If after completing this agreement, you encounter roommate conflicts, you may meet with your RA or Resident Director. They will provide additional help in resolving the issues between you and your roommate. If the issues cannot be resolved, students are free to pursue room/roommate changes. The room change process is free of charge, and is completed in the residence life office. 

Why didn’t I receive my housing deposit back after leaving the Townhouse Village or On Campus Housing?

Residents who cancel any housing contract during the middle of the academic year are not eligible to receive their security deposit refund and will be charged a $300 housing cancellation fee. Due to the competitive assignment process of the THV and OCH assignments, the $300 cancellation fee will be charged for the cancellation of either a THV or OCH contract effective the date the award is made. Students apply for THV/OCH units in groups and are awarded a unit based on the total score of the group application. The cancellation fee is designed to discourage students from initially adding their points to help a group obtain a THV or OCH award, and then cancelling their housing contract. Students cancelling a THV or OCH contract are subject to the $300 cancellation fee immediately after the group award notification date. Any student who has fulfilled a complete year's contract is eligible to receive the security deposit refund as long as they have not re-applied for the upcoming year's housing. To request this refund, please submit the Security Deposit Refund Request (PDF)  to the residence life office.

How do I receive my housing deposit back?

Students who have completed the terms of the housing contract and do not plan to return to campus for the upcoming year may request the return of their housing deposit by printing the Security Deposit Refund Request (PDF) and submitting the form to the Office of Residence Life in Massman 3. New and returning students who have completed an application/contract for the upcoming year but wish to cancel, should use the Housing Contract Cancellation Form (PDF) . Please note: no security deposit refund will be made on cancellations of housing applications/contracts that have been submitted for the upcoming year. Once a housing application is completed, the security deposit is non-refundable until the terms of the contract have been fulfilled.

Room Accommodations

What items should I bring? What items should I not bring?

Residence Hall rooms have two beds, two desks, a wall mirror, and two closet/dresser units. Students should bring linens for extra long twin beds, lamps (non-halogen), area rugs, posters, towels, bathroom items, night light, computers, electronic equipment, surge protector power strips, wastebasket and other items to create your home away from home.

In order to ensure safety and security, use the  Get Packing List (PDF) to ensure you are bringing everything you need and nothing that isn't allowed.

Do you provide a linen service?

No. Students will need to provide all of their own bed and bath linens.

Do you rent refrigerators or microwaves?

No. You may bring your own small refrigerator and/or microwave for use in your room.  Refrigerators must be no larger than 2.5 cubic feet or taller than 32 inches high.

Are pets permitted in the residence halls?

The only pets allowed in University housing are fish. Tanks must be 10 gallons or smaller. Students found with any other type of pet will be documented for a health and safety violation and adjudicated through the Student Code of Conduct. Residents must immediately remove any animal which does not adhere to the Code of Conduct. 

I want to bring my own furniture. Is that allowed?

Rockhurst does not restrict residents from bringing additional furniture items. However, existing furniture cannot be removed from resident rooms, so make sure you have enough room for all your belongings. Also, it is encouraged to discuss any furniture purchases or thoughts on bringing additional furniture with your roommate. Remember, both of you have to share the space.

What are the dimensions of my room?


Corcoran McGee X-L
 Room Dimension  12' x 16'  12' x 16'
 12' x 16'
 Ceiling Height  8'-0"  7'10"  7'11"
 Window Dimension  57”w x 57.5” h  59.5”w x 53.5”h  61”w x 63”h
 Mattress Size  79" x 36"  79" x 36"  79" x 36"
 Closet Size  72" x 36"  72" x 36"  built in
 Desk Dimension  32"w x 30"h x 24"d  32"w x 30"h x 24"d  built in
 3-Drawer Chest  29.5"w x 30"h x 24"d  29.5"w x 30"h x 24"d  
 2-Drawer Cabinet  17"w x 30"h x 24"d
 17"w x 30"h x 24"d  

Am I permitted to bring a loft?

No. All residence halls are already provided with loft beds, which are adjustable from 36 to 60 inches. Rockhurst does not allow any other homemade or store bought wooden or metal lofts. Residents are not allowed to set up any other structure that “lofts the bed” in the air. 

Can I request a certain type of bed?

No. Rockhurst has a number of different types of beds on campus. We do not move beds to different rooms based on student preferences.

Services Provided

How do I make long-distance telephone calls?

Rockhurst does not provide long distance service. It is recommended that students use their cell phones or purchase long-distance calling cards.

What if I have a maintenance concern regarding my room or building?

There are several ways to handle maintenance issues with your room or building.  Contact your Resident Assistant and/or Hall Director to put in a work order to physical plant (this is the preferred method).  You may also report any issues electronically by clicking on the Rock Web link below.  When using Rock Web please click on the School Dude icon and enter your Rockhurst email address and a reporting page will appear. 

Rock Web

You may also contact the residence life office at 816-501-4663.

Am I required to have a meal plan?

Students living in our three residence halls (McGee, Corcoran, or X-L) are required to have a full meal plan. Rockhurst meals are on a declining meal-point basis, meaning students are not limited to a certain number of meals per week, but may purchase food at any time from any of the three food court areas on campus. Each food item is priced a la carte and the student's meal points will decline with each purchase. Students living in a residence hall are required to purchase a full meal plan for both fall and spring semester. Meal points will carry over from fall to spring semester. Unused meal points at the end of the spring semester will be forfeited.  THV and OCH residents must choose one of five options.  Click on the dining tab to your left to review meal plans.

How do I add additional money to my declining balance?

Students can go to the cashier’s office/residence life office in Massman Hall to add points to their cards at any time. Commuter students or students living in THV and OCH are also allowed to purchase meal points to use in all food areas on campus.

Am I permitted to have a car on campus?

Yes. All students are allowed to have their cars on campus. Find out more on the vehicle registration and parking regulations page.  All cars must be registered with campus security. You may register your car online.

Can I stay on campus during holiday breaks?

Residence halls close for all breaks except fall break, Thanksgiving break and Easter break, and the residents must move out. Residents living in THV or OCH campus housing may remain in their housing over all breaks. Fall break is the only break when residence hall students may remain on campus. 

What will my mailing address be?

Your name
Campus Box number
1411 Rockhurst Road
Rockhurst University
Kansas City, MO 64110

You will receive your box number and mailbox combination in your housing assignment letter. During orientation, you will receive your mailbox lock combination from the Mail Center. If you have any questions or problems with your mailbox, please contact the Office of Residence Life.

How do I forward my mail if I am not returning to campus?

Since campus mailboxes are for current campus residents only, students not returning to campus at the end of the semester or academic year will have their campus mailbox inactivated. To ensure all future mail will be received, these students will need to complete a change of address form with the local U.S. Post Office before leaving campus.  

What address should I use for deliveries?

Students will use their campus mailbox address for all mail. The Mail Center will receive all packages, certified mail and FedEx packages. To pick up any mail that requires a signature, students will be asked to present valid identification to the Mail Center.

Whom do I contact for help with my Internet connection?

If you are having trouble connecting to the Rockhurst network, contact extension HELP (4357) or go to the Help Desk located on the fourth floor on Conway Hall.

Eligible for On-campus Housing

Am I required to live on campus?

Rockhurst University has a residence requirement that requires all full-time students to live with their parents or on campus. Please visit Housing Requirements for more information.

I am a graduate student. Can I live on campus?

Rockhurst provides housing for single graduate students. Please contact the Office of Residence Life at 816-501-4663 or housing@rockhurst.edu if you would like further information.

Who is eligible to live in the Townhouse Villages or On Campus Houses?

The Townhouse Village and On Campus Houses are available for current students to apply in groups during the spring semester. Incoming freshman are not eligible to live in the Townhouse Village or On Campus Houses during their first year on campus. Sophomores, juniors and seniors are eligible to live in the Townhouse Village apartments.  Only juniors and seniors are eligible to live in the On Campus Houses.

How are the Townhouse Village or On Campus Houses assigned?

Selection for housing in the Townhouse Village and On Campus Houses is based on a composite score of each group's total credit hours x GPA, combined with student leadership and service transcripts. Transfer students can use no more than 15 credit hours from another institution towards their overall score.

Have additional questions? Please contact us at 816-501-4663.