FAQs

Residence Halls

Will there be someone on site that my son/daughter can go to if there is a problem?
Twenty-three Residence Advisors (RAs), and a Resident Director (RD) live in the Residence Hall with the students. All of the RAs and RDs go through extensive training to prepare them to be a leader for the students. The primary responsibility of Residence Life staff is to facilitate the growth of the residential community and help each student achieve his or her personal and academic goals. The RA's role can be challenging because most of the students for whom they are responsible are away from home for the very first time. Full-time Residence Life staff are also available to support the RAs and provide guidance.

Are there laundry and kitchen facilities in the residence halls?
Yes, there are laundry facilities located in each residential facility. Coin operated washers and dryers are located in the laundry room. There are no kitchen facilities in the Residence Halls.

How much does the washer and dryer cost?
Each costs $1.25 to operate a typical cycle.

What happens if my child has a problem with the washer and/or dryer?
All issues should be reported immediately to the Office of Residence Life at 816-501-4663 or stop by our office in Massman room 4. We will gladly contact the Coinmac Machine Company to arrange a refund when the machines malfunction.

Can my son/daughter have guests overnight or during the day?
Residents may invite guests into the residence hall; however, visitors to the building must sign in at the front desk. In addition, to promote a strong community within our facilities, over-night guest limitations have been put in place for our three residence halls. The Student Handbook outlines the details of the guest policy.

Are long distance phone calls included in the cost of housing?
Long distance phone calls are not included in the residence hall fee. We encourage students to purchase calling cards or use cell phones for their long distance needs.

How noisy is it in the residence halls?
At times a residence hall environment may have a higher noise level than an apartment building of comparable size. This results from the fact that a residence hall is a dynamic community of students. Whereas most people in an apartment building remain separate in their own area, students in a residence hall are encouraged to interact for the purpose of making friends, learning, and developing a community on campus. This leads to many benefits, and on occasion, increased noise levels. In an effort to control the amount of noise, standards outlining acceptable noise have been developed and are included in the Student Handbook. The RA's on each floor monitor the community and from time to time will step in to ensure that noise remains within acceptable levels.

It should be noted that noise affects each person in a different way. Should a student have a problem with the noise on their hall, it is best to approach their Resident Assistant to explain the problem or to inquire about the Room Change Process with their RD/AD.

What should my son/daughter do if there is a conflict with their roommate?
Nearly every roommate relationship encounters conflict at some point. Hopefully, all of the parties involved can find an equitable solution to the issues at hand. In an effort to facilitate conflict within the residence and to promote a positive community, the RAs have been provided with conflict mediation training. If the individuals involved cannot find a solution initially, then it should be brought to the attention of the RA. It should be remembered that everyone involved in the conflict has to work together to provide a lasting solution. Residents are also asked to complete a Roommate Agreement with their roommate and RA during the first few weeks of the new academic year.

Security

Does Rockhurst have insurance to cover the loss or damage to my student's property?
All students are responsible for protecting their personal property and ensuring that property is securely maintained.  All students who live on campus should understand that the University is not responsible or liable for the loss, theft, or damage of property maintained by the student while living on campus.  Students may wish to obtain renter's insurance for the protection of their belongings.

What safety features do the residence halls offer?
Each Residence Hall has a 24 hour front desk program. Desk Assistants monitor the front desk to ensure that only residents who live there are entering and that guests are always checked in. The front desk also offers lock out keys, general information and lobby programming.

Our residence halls Have many features that help ensure the safety of all students. There are 23 Residence Assistants, or RAs, that are student staff members that live in the building with the students and go through extensive training to help prepare them for their role as RA. A full-time live in professional staff member is also on-call for the RAs 24 hours a day should they need assistance.

Access to the building is provided by electronic access cards that can be deactivated if lost. Individual rooms are accessed through individual room keys. All residence hall rooms are designed to automatically lock when closed. Cameras are located in various areas of the building to monitor hallway activity. Cameras are monitored by Security Staff 24 hours a day. Access to the building is limited to the main entrance, which is staffed 18 hours a day and guests must sign in by leaving a photo ID. No unescorted guests will be allowed to enter into the building.

What can my son/daughter do if they need immediate help or assistance?
Every floor has an emergency phone that will directly connect them to the Campus Security Department. Students can also contact campus security by calling x4010 or x4911.

Is it safe to walk on campus at night?
The Campus Security Department does an excellent job of creating a safe environment. Students can utilize emergency blue phones found throughout campus if they have an emergency. Students can also request for a Security escort if they feel unsafe.

How can my son/daughter protect their belongings?
All students are responsible for protecting their personal property and for ensuring that property is securely maintained.  All students who live on campus should understand that the University is not responsible or liable for the loss, theft or damage of property maintained by the student while living on campus.  Students are strongly encourages to obtain renter’s insurance for the protection of their belongings.

The University makes an effort to educate students to remove valuables from their car, and to know all guests that are allowed into their rooms. Students should contact Campus Security immediately if they need help or notice something or someone of whom they are unsure about.

Contracting

Does my son/daughter have to purchase a meal plan?
Yes. The contract for all students living in McGee, Corcoran, and Xavier Loyola Hall includes a full meal plan each semester. Residence hall students may not opt out of the meal plan. Rockhurst uses a block and flex dollar system.  You may review meal plan optionshere. Blocks do not carry over from fall to spring semester but flex dollars do, however, flex dollars must be used by the end of the spring semester.  Dining Services During Break housing:  Residence halls are open during the fall, Thanksgiving and Easter breaks.  Generally food service is not available during these breaks. If food service is provided the hours and locations will be limited.  Blocks may not be used during break periods and dining services will only except flex dollars, declining balances, credit, debit or cash.  Please remind your student to be aware of his/her spending during the semester so that if they have enough flex dollars or declining dollars to cover meal purchases.  You may purchase additional flex or declining dollarsin $25 increments.

How much does housing cost?
All costs are listed in the 2014-2015 Residence Life Housing Contract (PDF)

Are refunds issued if my son/daughter decides that the Residence Hall just isn't for him/her?
Students who cancel their housing contract before the completion of the academic year will automatically forfeit the $200 security deposit. Students who cancel their contract after the beginning of the year may receive a weekly prorated refund up until the 4th week of school, but will also be charged a $300 contract cancellation fee in addition to the forfeiture of the security deposit.

Will my son/daughter be evicted from the Residence Hall if he/she doesn't keep their grades up?
A resident has to be a student actively enrolled at Rockhurst University. If a student is not allowed to continue at the University for academic reasons, then they will be required to leave residence life as well.

Are the Residence Halls wheelchair accessible?
McGee, Corcoran, and THV have ADA accessible units. If your child has ADA needs or if you have questions please contact Sandy Waddell, Director of Access Services at sandy.waddell@rockhurst.edu or visit Access Services.

We have a loft that we bought for our son/daughter. Can we use it?
No. McGee, Corcoran, and X-L halls are furnished with loft furniture. No outside lofts are allowed to be set up or used in the residence halls.

Can my son/daughter have furniture removed from their room?
No. We do not allow any University furniture to be removed. We suggest that students plan ahead with their roommate concerning what each one will bring to campus. It is sometimes easier to add things later than to try to fit too many things into the room.

Move-In Day and Visits

How do I get to Rockhurst University?
See directions to campus.

On move-in day, will there be people to help us move our son/daughter's items in?
Yes. Rockhurst has a Freshman move-in volunteer program. There will be a number of students at residence halls ready and able to assist you. It is recommended that you bring some sort of handcart (McGee hall is the only hall with an elevator - all other halls will require you to take stairs.)

Is there parking available for residents?
Yes, there is enough parking on campus for all students. The parking fee is $125 per semester and all students must register their car with Campus Security.

Is there visitor parking?
Rockhurst has a designated visitors lot next to our bell tower. Visitors may also park in any of the lots around campus. Visitors should pick up a visitor's parking tag from Campus Security.

Can I bring the family pet to visit the residence halls?
No. Pets are not allowed in residence halls. This is an effort to keep the environment clean and free of allergens.

FERPA

What is FERPA?
The Family Educational Rights and Privacy Act of 1974, also known as the Buckley Amendment, protects the privacy of student records. The Act provides for the right to inspect and review education records, the right to seek to amend those records, and to limit disclosure of information from the records. The Act applies to all institutions that are the recipients of federal funding. The regulations for FERPA can be found in 34 CFR Part 99.

 FERPA applies to students who are currently enrolled in higher education institutions or formerly enrolled, regardless of their age or status in regard to parental dependency. Students who have applied but have not attended an institution do not have rights under FERPA.

With certain exceptions, a student has rights of access to those records which are directly related to him/her and which are maintained by an educational institution or party authorized to keep records for the institution. "Education Records" generally include any records in the possession of the institution, which contain information directly related to a student. FERPA contains no requirement that certain records be kept at all. This is a matter of institutional policy and/or state regulation. The records may be handwritten or in the form of print, computer, magnetic tape, e-mail, film or some other medium. FERPA coverage includes records, files, documents, and data directly related to students. This would include transcripts or other records obtained from a school in which a student was previously enrolled. 

My son/daughter is only 17; will he/she be treated different than someone older?
For the most part, students under the age of 18 will be treated like any other student on campus. However, in certain situations we will take extra steps for students under 18. For instance, parents will be sent a copy of any letters sent to students as a result of Student Code of Conduct violations. Once a student reaches 18, no further letters will be mailed to the parent(s).


My son/daughter is over 18; will I receive information from the University?
No. Since your child is an adult and we are governed by FERPA laws, the University may not share information with you unless there is a very serious concern for their safety or welfare. Students may waive the right to privacy by completing a FERPA waiver.


If I am unable to reach my son/daughter, whom should I contact?
You can always contact our Campus Security department at 816.501.4010 if you have a concern about your child.